MyChart App Reviews

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iPad View

I use my iPad since its easier for me to read. This app needs landscape viewing when opened.

Does not work

This app does not work at all when I try an signing inn. it just spins and says oops and says something else on it like it cant go through with it . Ive tried several times to do it again and same thing cant login

Worked once, now nothing!

Installed app, used it once. Now it says that the Terms of Service can not load. And then NOTHING! Get it fixed and maybe youll get a better rating from this techy...

Not a good app

This app doesnt give you the option to reply when you get a msg from your doctor. You have to send a new msg & its says youll get a response in 2-3 days.

Not Very Functional

Firstly-- its like breaking into Langley to access this on both my phone and iPad. (Thanks, HIPAA.) My personal physician/office is very responsive to my questions and I like using it for non-emergencies in order to save time and money. But scheduling an appointment is nearly impossible. For example, there is an option to schedule a physical but its nonfunctional. Instead of producing a message that states "you must call the office to schedule an appointment" (as is the rule at my physicians office) an error message just comes up that basically states there are no available appointments into infinity. Which is pretty terrible programming. Please make a better app. Its so good in theory, yet so unusable.


I love this app after the update. I can schedule appointments, refill my prescriptions, ask any of my doctors or my childrens doctors questions just by messaging them. I have a busy schedule sometimes so I like to see the open appointments they have myself instead of calling in and waiting on the phone. Great job with this one!

No longer helpful

Now that they updated I can no longer see all of my information. Needs more work. Please go back to the way it was before you updated!


Great app if you use UFHealth. Gives you everything you need. It does have Touch ID. I dont know why people complain about entering in 4 digits? Wow! we useto enter 7 - 10 digits to call someone. #Lazyass

Should not be forced to download app to see test results

I should not be forced to download an app to status test results one time and then may not use ever again. Im happy with just using the website instead of downloading the app and then deleting it after my one time use.

Not Good for Ohio Health Patients

Landing page does not permit login. Suggests downloading Ohio Health My Chart App. Link to "app" is faulty; goes into iTunes Music Store (not App Store) where it is reported to user that app is not available in US Market. Link on landing page to continue to OhioHealth for users with older devices is not functional; too low on page. If user (like me) has more than one healthcare system provider, app will advance to next healthcare system provider in list instead of activating login porter for user at Ohio Health. PLEASE HELP!

where is my sent messages ?

cannot see my sent messages until i got a reply message . fix this plz.

App shuts down

When clicking for test results, app crashes???? Why??? Fix this !!!

Is perfect but

Wish it would give the option to set up your yearly exams like mammogram,Pap smear,etc under the appointment section?? Would be nice if didnt have to call in apts if you can set it up yourself if you guys could add that feature would be better thanks


The full site is much better than the app as you can check messages that youve sent and see whether or not your message has been read by the staff. Seems like a simple, yet critical function to have been left off of the app.

Almost there

This app FINALLY supports Touch ID, so kudos to listening to your users here! Now, why cant they add all the test results and everything else on HealthKit AND retrieve information from it? I have several health data about my sleep, exercises and some more that my doctor would love to have access to. On our appointment I have to lend my phone to him so he can check how things are going. I know is not trivial to adopt a new technology but give it a try for your patients please!

Needs improvement

Needs notifications/alerts. Useless if not notified of the important messages received within the app. Unable to find any way to enable notifications.

Useful and Very Convenient!

This is a useful and very convenient app. I use it as my primary source for communicating with the hospital and doctors and rarely need to call for assistance. I actually get feedback faster and stay on top of my health status from labs, to appointments, to medications. This is the next best thing to slice bread. I like the lasted update which adds paperless billing. I rated the app 5 stars but Im looking forward to the ability to access the app via fingerprint. Please keep up the good work and moving forward by taking advantage of the latest technology. Thank you, thank you thank you!!!

Cant Even Login

First use requires acceptance of terms and conditions of Epic. Error pops up: "Warning! Terms and conditions cannot be loaded at this time." So, since they are not loading, I cant click "Accept" and, therefore, cant login and begin using the app. Who designed this garbage?

Nice app but needs work

I like the app for making an appointment and seeing test results. However, each time I log in the app asks me to use Touch ID, which I then set up. Then when I launch the app again its like it is the first time. Please fix Touch ID.

Touch ID Needed!

This app desperately needs Touch ID integration. I dont need to personalize my app, but I do need to be able to access my information quickly. Add Touch ID and Ill change my review stars. This API has been out for years

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